Raja168 Privacy Policy – Malaysian Player Data Protection

At Raja168, your privacy is more than a legal obligation — it is our genuine commitment. This Policy clearly explains how we collect, use, and protect the personal information of every member.

Updated: June 2026

Raja168's Commitment to Your Privacy

Six core principles that underpin how Raja168 handles players' personal information.

Bank-Grade Encryption

All data transmitted between your device and raja168 servers is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions.

No Data Selling

Raja168 has never and will never sell, rent, or commercialise your personal information to any third party for marketing or any other purpose.

You're in Control

You have the full right to access, correct, or request deletion of your personal information at any time through the designated channels.

Secure Storage

Data is stored on servers protected by firewalls, tiered access controls, and round-the-clock security monitoring to prevent unauthorized access.

Data Minimisation

Raja168 only collects information that is strictly necessary to operate our services — no excess data is collected without a clear and legitimate purpose.

Legal Compliance

The Raja168 Privacy Policy is designed to comply with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

Important Note: By using the Raja168 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read it in full before registering. Enquiries can be sent to [email protected].

1. Introduction

This Privacy Policy ("Policy") describes Raja168's practices regarding the collection, use, storage, and protection of your personal information when you use our platform, whether through the raja168.vu website or the Raja168 mobile app.

Raja168 takes every user's privacy seriously. We understand that your trust is an invaluable asset, and we are committed to handling your personal information responsibly, transparently, and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Policy applies to all users who register, browse, or interact with any part of the Raja168 platform. If you do not agree with the contents of this Policy, please stop using the platform and contact us for assistance with account closure.

This Policy is to be read together with Terms and Conditions raja168, which forms the entire agreement between you and our platform.

2. Information We Collect

Raja168 collects your personal information through three main methods: information you provide directly, information collected automatically during platform use, and information from legitimate third-party sources.

Information you provide directly:

  • Full name as stated in your official identification document.
  • Date of birth and national ID or passport number (for the KYC process).
  • Active email address and Malaysian mobile number.
  • Current residential address.
  • Registered bank account details or payment method information.
  • Information you share when communicating with our support team.

Automatically collected information:

  • IP address and device information (device type, operating system, browser version).
  • Access log data including dates, times, and pages visited.
  • Game session information including game type, wagering, and wins.
  • Cookie and similar tracking technology data (described in Section 6).
  • Country- or region-level geolocation information (not precise location).
Minimum Collection Principle: raja168 only collects data that is strictly necessary to operate our services and meet regulatory requirements. No excess data is collected.

3. How We Use Your Information

Collected personal information is used solely for platform operations and service improvement. raja168 does not use your data for purposes beyond the scope stated below:

Purpose of Use Types of Data Used Legal Basis
Account management Name, email, phone Contract performance
Identity verification (KYC) Identification documents, address Legal obligation
Transaction processing Payment information Contract performance
Customer Support Communication History Legitimate interest
Fraud prevention Access logs, IP, sessions Legitimate interest
Platform improvement Aggregated anonymous data Legitimate interest
Promotional communications Email, phone Consent (withdrawable)

For promotional communications, you may withdraw your consent at any time by updating your preferences in account settings or by contacting our support team.

4. Sharing Information with Third Parties

Raja168 does not sell, rent, or disclose your personal information to third parties for their own purposes. However, in operating the platform, we work with carefully selected business partners and information may be shared within strict limits:

  • Payment Processors: Required transaction information is shared with authorised payment service providers to securely process your deposits and withdrawals.
  • Technical Service Providers: Companies that assist with platform hosting, analytics, and security — all bound by strict confidentiality agreements.
  • Game Providers: Minimal game session data may be shared with licensed game providers for operational purposes only.
  • Governing Authority: Information may be disclosed to government authorities or regulatory bodies when required by applicable Malaysian law.
All third-party partners of raja168 are required to comply with our Privacy Policy and are not permitted to use your data for any purpose outside the agreed scope.

In the event of a company merger, acquisition, or asset sale, user data may be transferred — but such transfers will be subject to the same or higher level of protection, and you will be notified in advance.

5. Data Security Measures

Raja168 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, modification, or accidental disclosure.

  • 256-bit SSL Encryption: All data transmitted between your device and raja168 servers is encrypted using the latest TLS 1.3 protocol.
  • Tiered Access Control: Only designated staff with legitimate business needs are permitted to access user personal information, and every access is logged.
  • Continuous Monitoring: An active security monitoring system operates around the clock to proactively detect and address any threats.
  • Regular Security Testing: Vulnerability assessments and penetration testing are conducted regularly by independent third parties to ensure system security stays up to date.
  • Physical Protection: Data servers are protected within facilities featuring multi-layered physical security controls including 24-hour surveillance.
While no system can guarantee absolute security, raja168 continuously invests in the best security technologies and practices to minimise risk to your data.

If you suspect your account has been accessed without authorization, please contact our support team immediately at [email protected] so that immediate protective action can be taken.

6. Cookies & Tracking Technologies

Raja168 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and ensure account security. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as session authentication and account security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helps us understand how users interact with the platform so we can improve the user experience.
  • Preference Cookies: Saves your preferences such as language, display theme, and other settings so you don't have to reconfigure them each time.
  • Analytics Cookies: Helps us analyse usage patterns in aggregate and anonymised form for product improvement purposes.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect your login functionality and account security.

7. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights regarding your personal information that we hold:

Right of Access

You have the right to request a copy of the personal information we hold about you. Requests will be processed within 21 working days.

Right to Rectification

If any of your personal information is inaccurate or outdated, you have the right to request a correction via your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your account and personal data, subject to any legal retention obligations applicable to financial records and fraud prevention.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or in certain situations where processing is based on our legitimate interests.

Right to Data Portability

In certain circumstances, you have the right to receive your personal data in a structured, machine-readable format for transfer to another party.

To exercise any of these rights, send a written request to [email protected] stating the type of request and your identification details for verification. raja168 will process your request within a reasonable timeframe and in accordance with applicable legal requirements.

8. Data Retention Period

Raja168 retains your personal information only for as long as necessary for the purposes described in this Policy, or as required by applicable Malaysian law.

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure for the purpose of resolving any claims.
  • Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysian taxation and financial legal requirements.
  • KYC Records: Retained for a minimum of 5 years after account closure to comply with anti-money laundering laws.
  • Support communication logs: Retained for 3 years for dispute resolution and service improvement purposes.
  • Access log data: Retained for 12 months for security and threat analysis purposes.

When data is no longer needed, it is securely deleted or anonymized using appropriate methods to prevent unintended recovery.

9. Children's Privacy

The raja168 platform is strictly for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18.

If we discover that personal information belonging to someone under 18 has been collected without appropriate age verification, we will take immediate steps to delete that information and close the account.

If you believe someone underage has registered or is using the raja168 platform, please contact us at [email protected] immediately.

10. Links to Third-Party Platforms

The raja168 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies only to information collected by raja168 and does not cover the privacy practices of other platforms.

We recommend reading the privacy policy of every third-party platform you use or visit. raja168 is not responsible for the privacy practices or content of those platforms.

All service providers working with raja168 are selected based on their security and data protection standards, and are bound by strict data processing agreements.

11. Changes to the Privacy Policy

Raja168 reserves the right to update this Privacy Policy at any time to reflect changes in business practices, legal requirements, or improvements in how we protect your data.

When significant changes are made, we will notify you via your registered email or in-platform notification before the changes take effect. For minor changes, an update to this page serves as sufficient notice.

The "Updated" date at the top of this page always reflects the current version of the Privacy Policy. Continued use of the platform after changes are published constitutes your acceptance of the updated terms.

We encourage you to review this page periodically to stay informed about how raja168 protects your personal information.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is ready to help.

  • Email: [email protected] (subject: "Privacy Inquiry")
  • Live Chat: Available on the raja168 platform and app, 24 hours a day, 7 days a week

We aim to respond to all privacy-related enquiries within 5 business days. For more complex requests such as data access or erasure, processing may take up to 21 business days.

If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.

raja168 is committed to addressing every privacy inquiry seriously, thoroughly, and in a timely manner. Your privacy is our priority.

FAQ – Privacy Policy

The most frequently asked questions about privacy and data protection at raja168.

Absolutely not. raja168 has never sold, rented, or shared your phone number with any third party for their marketing purposes. Your phone number is used solely for account verification, important security communications, and account-related notifications. If you have opted in to receive promotional SMS messages, you may withdraw that consent at any time through your account settings or by contacting our support team.

When you close your account, Raja168 will delete or anonymize your personal data that is no longer required. However, certain records must be retained for periods prescribed by Malaysian law — including financial transaction records for 7 years and KYC records for 5 years — for legal compliance, fraud prevention, and resolution of any claims that may arise after account closure.

Yes, you have the right to request a copy of your personal data under Malaysia's Personal Data Protection Act 2010. Send a written request to [email protected] with the subject "Data Access Request" and include your identity verification details. Your request will be processed within 21 business days and the data will be provided in a suitable format.

raja168 works with certified third-party payment processors that comply with the PCI DSS (Payment Card Industry Data Security Standard). This means your bank card details are never stored directly on raja168 servers — they are handled entirely by certified payment processors. All transaction communications are protected with 256-bit SSL encryption. You may also use alternative payment methods such as digital wallets or FPX bank transfers, which do not involve direct card detail exposure.

Your Data is Safe. Your Game is Fun.

With a clear understanding of how we protect your privacy, play with greater peace of mind. Register today and enjoy a safe, transparent gaming experience with Raja168.

256-bit SSL No Data Selling PDPA Compliant

By registering, you agree to the Terms and Conditions and raja168's Privacy Policy. You must be 18 or older to play.

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